Terms of Service & Privacy Policy

Last Updated: December 30, 2025

TERMS OF SERVICE

1. Acceptance of Terms

By downloading, accessing, or using BetterEatsAI (“the Service”), you agree to these Terms of Service. If you do not agree, do not use the Service.

2. Nature of the Service (Critical Health Disclaimer)

BetterEatsAI is a wellness and lifestyle tracking application that analyzes user-entered food data and self-reported body signals (such as energy, digestion, or mood) using automated systems.

The Service does NOT provide medical advice. BetterEatsAI is not a medical device, is not regulated as a healthcare product, and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

All insights are informational and educational only and must not be relied upon for medical decisions. Always consult a licensed healthcare professional before making dietary, health, or treatment changes.

3. No Professional Relationship

Use of the Service does not create a doctor-patient, clinician-patient, or any other professional healthcare relationship.

4. User Responsibility

You acknowledge and agree that:

  • You voluntarily provide all data at your own discretion
  • You are solely responsible for how you interpret and act on any insights
  • Outputs depend on self-reported data and may be incomplete, inaccurate, or misleading
  • You will not use the Service in emergencies or as a substitute for professional care

5. Prohibited Uses

You agree not to use the Service:

  • For medical diagnosis or treatment
  • To replace professional medical advice
  • To make emergency or critical health decisions
  • To input false, unlawful, or third-party data without consent

6. Limitation of Liability

To the fullest extent permitted by law, BetterEatsAI shall not be liable for any damages arising from:

  • Health or dietary decisions made based on the Service
  • Perceived inaccuracies or omissions
  • Loss of data or service interruptions
  • Any indirect, incidental, consequential, or special damages

Use of the Service is entirely at your own risk.

7. Disclaimer of Warranties

The Service is provided “as is” and “as available.” We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and availability.

8. Account Termination

We reserve the right to suspend or terminate access if the Service is misused or these Terms are violated.

9. Governing Law

These Terms are governed by applicable EU law and local jurisdiction without regard to conflict-of-law principles.

PRIVACY POLICY

1. Information We Collect

We collect only data you voluntarily provide, including:

  • Email address and account credentials
  • Food logs and ingredient entries
  • Self-reported body signals (e.g., energy, digestion, mood)

You are never required to provide medical records or verified health data.

2. Purpose of Processing

Your data is processed exclusively to:

  • Operate and deliver the Service
  • Generate personalized wellness insights
  • Improve app functionality and user experience

We do not sell personal data and do not use it for advertising or data brokerage.

3. AI & Automated Processing

Certain inputs may be processed by secure third-party AI service providers (e.g., OpenAI, Google) strictly to generate insights for you.

  • Data is processed solely for Service functionality
  • Providers are contractually restricted from independent use
  • No automated decisions with legal or medical effect are made

4. Health Data Classification

Any health-related data you provide is treated as user-submitted wellness data, not clinical or diagnostic health information.

5. Data Security

We apply reasonable administrative, technical, and organizational safeguards. However, no system can guarantee absolute security.

6. Data Retention

We retain data only as long as necessary to provide the Service or comply with legal obligations. You may request deletion at any time.

7. Your Rights (GDPR Compliance)

You have the right to:

  • Access your data
  • Correct or update information
  • Request deletion
  • Withdraw consent
  • Receive a copy of your data

Requests can be made through the app or by contacting us.

8. Children’s Privacy

The Service is not intended for users under 18. We do not knowingly collect data from minors.